At 8k8.com, your privacy matters. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform — in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).
Last Updated: May 2026 | Effective Date: May 1, 2026
These highlights summarize our key privacy practices. Please read the full policy below for complete details.
8k8.com uses 256-bit SSL encryption and industry-standard security protocols to protect all personal and financial data transmitted through our platform. Your information is never sold to third parties.
We process your personal data in strict compliance with the Philippine Data Privacy Act of 2012 (RA 10173) and the regulations of the National Privacy Commission (NPC). Your rights as a data subject are fully respected.
8k8.com does not sell, rent, or trade your personal information to any third party for marketing purposes. Data shared with partners is strictly limited to what is necessary for service delivery and regulatory compliance.
Under RA 10173, you have the right to access, correct, delete, and object to the processing of your personal data. You may exercise these rights at any time by contacting our Data Protection Officer.
We use cookies and similar technologies to improve your experience on 8k8.com. You can manage your cookie preferences through your browser settings. Essential cookies required for platform functionality cannot be disabled.
In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, 8k8.com will notify affected users and the National Privacy Commission within 72 hours of becoming aware of the breach, as required by law.
This Privacy Policy is issued by 8k8.com ("the Platform," "we," "us," "our"), the operator of the online casino platform accessible at 8k8com.one. 8k8.com is an online gaming platform serving Filipino players and operates in accordance with applicable Philippine gaming and data privacy regulations.
For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), 8k8.com acts as the Personal Information Controller (PIC) in respect of the personal data of its registered users and visitors. This means we determine the purposes and means of processing your personal information.
This Privacy Policy applies to all personal data collected through the 8k8.com website at 8k8com.one, our mobile platform, customer support channels, and any other services we provide. By using 8k8.com, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
When you register an account on 8k8.com, we collect the following personal information: full legal name, date of birth, gender, nationality, residential address (including city, province, and postal code), email address, and mobile phone number. This information is required to create and maintain your account and to verify your identity in accordance with our Know Your Customer (KYC) obligations.
To comply with anti-money laundering (AML) regulations and PAGCOR requirements, we may collect copies of government-issued identification documents such as a Philippine passport, driver's license, SSS/UMID card, or PhilSys National ID. We may also collect proof of address documents such as utility bills or bank statements, and proof of payment method documents.
We collect information related to your financial transactions on 8k8.com, including deposit and withdrawal amounts, transaction dates and times, payment method details (such as GCash account numbers, Maya account details, or bank account information), and transaction history. We do not store full credit or debit card numbers on our servers.
We collect data about your gaming activity on 8k8.com, including games played, bets placed, wins and losses, session duration, and bonus usage. This data is used to provide our gaming services, detect problem gambling patterns, and comply with regulatory reporting requirements.
When you access 8k8.com, we automatically collect certain technical information, including your IP address, device type and model, operating system, browser type and version, screen resolution, referring URL, pages visited, time spent on pages, and clickstream data. This information is collected through cookies and similar tracking technologies as described in Section 7.
We retain records of communications between you and 8k8.com, including live chat transcripts, email correspondence, and support ticket records. This data is used to resolve disputes, improve our customer service, and maintain records of our interactions with you.
8k8.com collects your personal data through the following means:
Direct Collection: Information you provide directly when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, participating in promotions, or completing surveys.
Automated Collection: Technical and usage data collected automatically through cookies, web beacons, pixel tags, and similar technologies when you access and use the 8k8.com platform.
Third-Party Sources: We may receive information about you from third-party identity verification providers, payment processors, fraud prevention services, and publicly available sources, where permitted by applicable law. This information is used to verify your identity, prevent fraud, and comply with our regulatory obligations.
8k8.com uses your personal data for the following purposes:
(a) Account Management: To create, maintain, and manage your 8k8.com account, including processing your registration, verifying your identity, and managing your account settings and preferences.
(b) Service Delivery: To provide you with access to our gaming platform, process your deposits and withdrawals, credit bonuses and promotions to your account, and deliver customer support services.
(c) Regulatory Compliance: To comply with our legal and regulatory obligations, including KYC/AML requirements, PAGCOR reporting obligations, tax reporting requirements, and any other applicable Philippine laws and regulations.
(d) Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, cheating, and other prohibited conduct on the platform. To protect the security and integrity of 8k8.com and its users.
(e) Responsible Gaming: To monitor gaming activity for signs of problem gambling, enforce deposit limits and self-exclusion requests, and provide responsible gaming tools and support to players who may need them.
(f) Marketing and Communications: With your consent, to send you promotional offers, newsletters, and information about new games and features at 8k8.com. You may opt out of marketing communications at any time through your account settings or by contacting us.
(g) Platform Improvement: To analyze usage patterns, conduct research, and improve the functionality, performance, and user experience of the 8k8.com platform.
(h) Dispute Resolution: To investigate and resolve disputes, complaints, and legal claims involving your account or transactions on 8k8.com.
Under the Philippine Data Privacy Act of 2012, 8k8.com processes your personal data on the following legal bases:
Contractual Necessity: Processing necessary for the performance of our contract with you (i.e., the Terms and Conditions), including account management, service delivery, and payment processing.
Legal Obligation: Processing necessary to comply with our legal and regulatory obligations under Philippine law, including AML/KYC requirements and PAGCOR regulations.
Legitimate Interests: Processing necessary for our legitimate business interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights and interests.
Consent: Processing based on your freely given, specific, informed, and unambiguous consent, particularly for marketing communications and non-essential cookies. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.
8k8.com does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
Service Providers: Third-party companies that provide services on our behalf, including payment processors (GCash, Maya, banks), identity verification providers, cloud hosting providers, customer support platforms, and analytics providers. These providers are contractually bound to process your data only as instructed by 8k8.com and in accordance with applicable data privacy laws.
Regulatory Authorities: Philippine government agencies and regulatory bodies, including PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and law enforcement agencies, where disclosure is required by law, court order, or regulatory directive.
Business Transfers: In the event of a merger, acquisition, or sale of all or substantially all of 8k8.com's assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.
Important: 8k8.com will never share your personal data with third parties for advertising or marketing purposes without your explicit consent. You are in control of your data.
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently, remember your preferences, and provide information to website operators. 8k8.com uses cookies and similar technologies including web beacons and local storage.
Essential Cookies: Strictly necessary for the operation of the 8k8.com platform, including session management, security, and fraud prevention. These cannot be disabled.
Functional Cookies: Remember your preferences and settings, such as language preferences and display settings, to provide a more personalized experience.
Analytics Cookies: Help us understand how players use 8k8.com by collecting aggregated, anonymized data about page visits, session duration, and navigation patterns. This data is used to improve the platform.
Marketing Cookies: Used with your consent to deliver relevant promotional content about 8k8.com. You may opt out of marketing cookies through your browser settings or our cookie preference center.
You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a cookie is set. Please note that disabling certain cookies may affect the functionality of the 8k8.com platform.
8k8.com retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting requirements. The following general retention periods apply:
Account Data: Retained for the duration of your account and for a minimum of five (5) years after account closure, in accordance with PAGCOR and AMLC record-keeping requirements.
Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine AML regulations.
KYC Documents: Retained for a minimum of five (5) years after the end of the business relationship, as required by the Anti-Money Laundering Act.
Communications Records: Customer support communications are retained for three (3) years from the date of the interaction.
Technical Data: Log files and technical data are retained for up to twelve (12) months for security and fraud prevention purposes.
When your personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, 8k8.com will securely delete or anonymize it.
8k8.com implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:
Encryption: All data transmitted between your device and 8k8.com is encrypted using 256-bit SSL/TLS technology. Sensitive data stored on our servers is encrypted at rest using industry-standard encryption algorithms.
Access Controls: Access to personal data is restricted to authorized personnel who require it to perform their job functions. All staff with access to personal data are subject to confidentiality obligations and receive regular data privacy training.
Infrastructure Security: Our platform is hosted on secure, audited cloud infrastructure with firewalls, intrusion detection systems, and regular security assessments. We conduct periodic penetration testing and vulnerability assessments.
Incident Response: We maintain a documented data breach response plan. In the event of a breach affecting your personal data, we will notify you and the National Privacy Commission within 72 hours as required by RA 10173.
Your Responsibility: You are responsible for keeping your 8k8.com login credentials confidential. Never share your password with anyone. 8k8.com staff will never ask for your password.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 8k8.com:
(a) Right to Be Informed: You have the right to be informed about how your personal data is collected, used, and processed, as set out in this Privacy Policy.
(b) Right of Access: You have the right to request a copy of the personal data we hold about you, along with information about how it is being processed.
(c) Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you. You may update certain account information directly through your account settings.
(d) Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
(e) Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests on grounds relating to your particular situation.
(f) Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
(g) Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated. The NPC can be reached at privacy.gov.ph.
To exercise any of these rights, please contact our Data Protection Officer using the details provided in Section 15. We will respond to all verified requests within thirty (30) days.
8k8.com is strictly an adult platform. In accordance with Philippine law and PAGCOR regulations, the minimum age to register and use 8k8.com is twenty-one (21) years. We do not knowingly collect personal data from individuals under 21 years of age.
If we become aware that we have inadvertently collected personal data from a person under 21 years of age, we will immediately close the associated account, delete the personal data, and return any funds deposited, subject to verification. If you believe a minor has registered on 8k8.com, please contact us immediately at the details provided in Section 15.
8k8.com primarily processes and stores personal data within the Philippines. Where it is necessary to transfer your personal data to service providers or infrastructure located outside the Philippines, we ensure that appropriate safeguards are in place to protect your data in accordance with the requirements of the Philippine Data Privacy Act of 2012.
Such safeguards may include contractual clauses requiring the recipient to apply equivalent data protection standards, or transfers to countries recognized as providing an adequate level of data protection. By using 8k8.com, you consent to such transfers where necessary for the provision of our services.
The 8k8.com platform may contain links to third-party websites or services. This Privacy Policy applies solely to data collected by 8k8.com and does not cover the privacy practices of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit. 8k8.com is not responsible for the privacy practices or content of third-party websites.
8k8.com reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or platform features. When material changes are made, we will notify registered users via email or a prominent notice on the platform at least seven (7) days before the changes take effect.
The "Last Updated" date at the top of this page indicates when the Privacy Policy was most recently revised. Your continued use of 8k8.com after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. We recommend reviewing this page periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by 8k8.com, please contact our Data Protection Officer (DPO):
Data Protection Officer – 8k8.com
Email: [email protected]
General Support: [email protected]
Live Chat: Available 24/7 via the platform
Response Time: Within 30 days for data subject requests; within 48 hours for general inquiries.
For more information about your rights under Philippine data privacy law, you may also contact the National Privacy Commission at privacy.gov.ph (external government resource).
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